Last updated: 28/06/2025
Welcome to www.theantiquefireplacebank.com, the official webshop of The Antique Fireplace Bank, operated in accordance with European Union e-commerce and data protection laws. By accessing or using this website, you agree to the terms outlined below. If you do not agree, please refrain from using our services.
We specialize in genuine antique fireplaces and reclaimed architectural materials. Due to the historical nature of our products, variations in size, wear, patina, and prior restoration are normal and expected.
Each product is sold "as is", and we strive to represent them truthfully with detailed descriptions and high-quality photographs. Please note that screen differences and lighting conditions may affect color perception. Minor imperfections are part of the product's character and not considered faults under EU consumer law for antiques.
While we aim to provide accurate and helpful guidance through our website content, product descriptions, and customer support, this advice is general in nature and non-binding. We recommend consulting qualified professionals such as installers, architects, or restoration experts for:
- On-site measurements and fit
- Structural and safety assessments
- Local building code compliance
- Proper handling and installation
The Antique Fireplace Bank is not liable for misuse, misinterpretation, or improper installation of any item based solely on website-provided information.
To the fullest extent permitted under applicable law, The Antique Fireplace Bank, its owners, and affiliates are not liable for any direct or indirect loss, damage, or injury resulting from:
- Use or misuse of our website or products
- Installation errors or site-specific conditions
- Delays in shipping or customs procedures
Nothing in this disclaimer limits your rights as a consumer under EU Directive 2011/83/EU on consumer rights.
We offer worldwide shipping in compliance with cross-border trade laws. Buyers outside the EU are responsible for checking import regulations and paying any applicable customs duties, VAT, or clearance charges.
Damage during shipping must be reported within 48 hours of delivery and supported by photographs of the item and packaging.
In accordance with EU Distance Selling Regulations, private customers within the EU have the right to withdraw from a purchase within 14 days of delivery (exceptions apply for custom orders or items damaged after receipt). For more on this right, see our Terms & Conditions.
Our AI chatbot is intended to assist with product discovery and basic queries. While we aim for accurate responses, it is not a substitute for human expertise. Final product details and confirmations should always come from our team. We disclaim any liability for purchasing decisions based solely on chatbot interaction.
We collect and process personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).
Your data is used solely for:
- Processing orders
- Communicating with you
- Ensuring delivery and support services
We never sell your data. For full details on how we handle personal data, please refer to our Privacy Policy.
All content, product photography, branding, website design, and written material on this site are the intellectual property of The Antique Fireplace Bank, unless otherwise credited.
Reproduction, distribution, or commercial use without permission is strictly prohibited.
We reserve the right to modify this disclaimer without prior notice. Changes become effective upon publication. Continued use of the website constitutes your acceptance of the current version.